Return Policy

Rivingantβ„’ strives to provide products that meet customer expectations. If a purchase does not meet those expectations, customers may request a return under the conditions outlined below.

Return Eligibility

Returns may be requested within 30 days after delivery if the following conditions are met:

  • The item is unused and in original condition

  • All accessories and components are included

  • Original packaging is retained when possible

  • Proof of purchase is provided

Certain products may not be eligible for return, including customized items or products specifically marked as non-returnable.

Return Process

To request a return:

  1. Contact our customer support team by email.

  2. Provide your order number and reason for return.

  3. Wait for return authorization and instructions.

Returns sent without prior authorization may not be accepted.

Refund Processing

Once the returned product is received and inspected, refunds may be issued to the original payment method. Processing times depend on financial institutions and payment providers.

Non-Returnable Situations

Returns may be declined if:

  • Items show signs of significant use

  • Products are returned beyond the return window

  • Key components or packaging are missing